This article angered me for several reasons. To imply that IT has gone too far with process standardization is wholly inaccurate IMHO. To write the article with zero actionable take aways is very annoying. To do all of the above based on conjecture is irresponsible.
I often take issue with the IT press’ assumptions regarding the current state of IT management. But this is beyond issue for me. This kind of thinking does nothing to foster the type of intentional system design that is so desperately needed in today’s IT organizations.
The symptom of one size fits all process adtopion is just that, a symptom of poor management. To suggest that the solution for poor management is somehow to fuzzy the lines around process and end the mellow harshing, creativity killing approach of process standardization is just hollow.
Building effective high performing systems is focused 100% on achieving company goals and if that means different approaches for different regions so be it. Why is this so hard to see?
Besides is this really a conversation you could imagine having with your CEO?
I just pinged Steven Spear about this and want to write a response that draws attention to the pressing issues facing IT, based on over 10 years of research and empirical data.